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Episode 12 – Jordan Toft on The Keys to a Successful Kitchen

All About the People: Jordan Toft on The Keys to a Successful Kitchen Jordan Toft has been in the cooking business for a long time:  20 years, in fact. He got his start at the…

  • Episode 12 – Jordan Toft on The Keys to a Successful Kitchen

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The Art of Success: Caleb Cha on Becoming World Latte Art Champion

Some would say that making the perfect cup of coffee is an art. As a matter of fact, there is an actual art to making coffee – latte art, that is. Using coffee as a…

  • The Art of Success: Caleb Cha on Becoming World Latte Art Champion

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Falling (Back) in Love with Food: Zoe Bingley Pullin on Eating Well in the Hospitality Industry

Working with food doesn’t always necessitate a busy schedule, but Zoe Bingley Pullin is one of Australia’s busiest health food gurus. Hosting a healthy eating program called Falling in Love with Food, Zoe coaches thousands…

  • Falling (Back) in Love with Food: Zoe Bingley Pullin on Eating Well in the Hospitality Industry

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Episode 9: Taking the Leap: Damian Griffiths on the Phenomenon of Doughnut Time and Making It in the Hospitality Business

If you haven’t heard of Damian Griffiths, you may have heard of one of the restaurants his company owns: Alfred & Constance, Les Bubbles, Alfredo’s, or Doughnut Time might ring a bell. Doughnut Time, especially,…

  • Episode 9: Taking the Leap: Damian Griffiths on the Phenomenon of Doughnut Time and Making It in the Hospitality Business

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Episode 8: Making Your Venue Instagram-able: Graham Charbonneau and Dave Bickmore on Great Café Design

Great food and superb service are key ingredients to success for anyone in the hospitality industry. But the design and ambiance of a space also contribute to success. Graham Charbonneau and Dave Bickmore, the guys…

  • Episode 8: Making Your Venue Instagram-able: Graham Charbonneau and Dave Bickmore on Great Café Design

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Episode 7: Getting the (Work) Family Together: Ken Burgin’s Advice on Recruitment

 Episode 7: Getting the (Work) Family Together: Ken Burgin’s Advice on Recruitment The staff of a café or restaurant is kind of like a big family. Unlike a family, however, you’re able to choose who…

  • Episode 7: Getting the (Work) Family Together: Ken Burgin’s Advice on Recruitment

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Episode 6: Starting Off Smart: Richard Edwards on Leasing a Space for a Café or Restaurant

Starting Off Smart: Richard Edwards on Leasing a Space for a Café When starting up a café or restaurant, it’s all about the location. From the neighborhood to the interior of the space, the location…

  • Episode 6: Starting Off Smart: Richard Edwards on Leasing a Space for a Café or Restaurant

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Episode 5: Change is Good: Shane Green on Adapting to the New World of Customer-Centred Service

Change is Good: Culture Hacker Shane Green’s Advice on Adapting to the New World of Customer-Centred Service It’s never been more exciting to be in the hotel industry, according to Shane Green. With the rapid…

  • Episode 5: Change is Good: Shane Green on Adapting to the New World of Customer-Centred Service

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Episode 4: “Food is where I want to be” – Ben Milbourne on Master Chef, Focus, Direction, and Doing What You Love

We spoke with Ben Milbourne, a season four contestant of Master Chef, and host of Ben’s Menu, about his time on the show and what he’s been up to since. Ben has turned his passion…

  • Episode 4: “Food is where I want to be” – Ben Milbourne on Master Chef, Focus, Direction, and Doing What You Love

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